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Technical support | Assistency

Ferriera di Cittadella has always made customer satisfaction its main objective. Product quality is backed up by a customer technical consulting and support service. The ability to exploit the blade to its full extent depends on the user’s knowledge of the product and experience.

We work alongside the operators during cutting to ensure that the work parameters are adequate for the type of blade used. Precision adjustments can modify the efficiency of a frame. Customer support is part of our work.

Our aim is to offer a comprehensive, organised and prompt service, able to intervene rapidly at home and abroad for both routine visits and emergencies.

Analysis of the used blades, performed by our laboratories, provides valuable cutting information, enabling us to understand the dynamics of cutting and of the critical variables so that we can optimise management of the process. These services run alongside the quality of our blades to guarantee the effectiveness and efficiency of our work.
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